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Cherokee County custody and Sheriff reporting contacts

Confirm adult Sheriff custody, avoid youth/state/federal crossovers and use the right complaint or PREA route.

Cherokee County jail information Emergency? Call 911. Agency lines below are non-emergency numbers.
Sheriff's office1 of 11

Cherokee County Sheriffs Department

County sheriff’s office. The jail is usually a Sheriff facility, not the arresting station.

Booking, bond and release questions go to the jail, not the arresting agency. Confirm where the person is before you act.

JAIL411 / FAMILY FIELD GUIDE

Cherokee County custody and Sheriff reporting contacts

Sources reviewed

Current adult county-jail custody and family services operated by the Cherokee Sheriff at 498 Chattin Drive, Canton, Georgia. Juvenile detention, Georgia prisons, federal or immigration custody, municipal police, courts and community supervision remain separate systems.

  1. Confirm custody

    Save the booked name, inmate ID and current housing before paying or traveling.

  2. Choose the channel

    Match the task to iWebVisit, InmateSales, JailATM, medical, counsel or bond staff.

  3. Confirm the handoff

    Call about entrance, accessibility, property or release details that are not published.

PART 01

Find the person

Live custody, facility identity and system boundaries.

Start with the live Cherokee jail list

  1. Open the Sheriff’s live Jail Inmate List. Search the person’s exact booked name. Save the displayed inmate ID and booked name; use those identifiers for mail, money and questions to staff.
  2. Check the record again before acting. The Sheriff warns that custody information changes quickly and may contain errors. An arrest listing is not a conviction.
  3. If there is no result, do not switch to the state-prison search by default. Recheck spelling and aliases, ask the arresting agency whether booking is complete or whether the person went elsewhere, then call the Adult Detention Center at 678-493-4200. Have full legal name, date of birth, arrest date and arresting agency ready.

The Georgia Department of Corrections search is for state custody and the federal locator is for federal custody; neither substitutes for this county list. A juvenile case follows Georgia DJJ procedures, not this adult-jail guide.

Two official jail phone numbers appear

The Sheriff’s current contact page lists 678-493-4200 for the jail. Georgia DOC still lists 770-345-3308. This guide uses the Sheriff’s number first and preserves the GDC number as an alternate; the agencies do not explain the division of duties between them.

Sources: Cherokee Sheriff: live jail list and custody-data warning · Cherokee Sheriff: jail, headquarters and visitation-center contacts · Georgia DOC: Cherokee County Jail address and alternate phone · Georgia DOC: state-offender search · Federal Bureau of Prisons: federal inmate locator · Georgia DJJ: Marietta RYDC serves Cherokee youth

Use these rules only for this adult county jail

In scope: the Cherokee Sheriff’s Office Adult Detention Center, jail/visitation complex and county-jail services at 498 Chattin Drive, Canton, GA 30115. The current Sheriff site confirms an operating Adult Detention Center and lists the jail, headquarters and Visitation Center at the same street address.

Do not carry these jail rules into another system
SystemCorrect startWhy separate
Juvenile custodyGeorgia DJJ; Marietta RYDC serves CherokeeYouth detention has different custody and family rules.
Georgia prisonGDC offender searchA state sentence is not Sheriff jail custody.
Federal custodyBOP inmate locatorFederal facilities use federal procedures.
Municipal police / courthouseArresting agency or assigned courtAn arresting, hearing or records location is not a housing unit.
Probation, parole or reentrySupervising agencyCommunity supervision is not detention.

The Sheriff headquarters shares the address but does not make every entrance interchangeable. Confirm the destination for visitation, property or release before travel.

Sources: Cherokee Sheriff: current agency and Adult Detention Center identity · Cherokee Sheriff: jail, headquarters and visitation-center contacts · Georgia DJJ: Marietta RYDC serves Cherokee youth · Georgia DOC: state-offender search · Federal Bureau of Prisons: federal inmate locator

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PART 02

Protect wellbeing

Health escalation, complaints, disability access and PREA.

Separate inmate grievances, public complaints and ADA requests

The public site does not publish the internal inmate grievance form, filing deadline or appeal steps. Ask Jail Administration at 678-493-4200 how the detained person obtains the current grievance channel and keeps a receipt. Do not use an ordinary family message as proof of filing.

For alleged employee misconduct, any person may complain in writing, by telephone or in person, anonymously or by name. The Sheriff says any employee must refer a complaint to a supervisor (corporal or above), document it, and forward it to the Division Commander and Office of Professional Standards. Ask for a supervisor and retain date, time, facts, witnesses and any tracking information. The page does not publish an OPS direct number or adjudication deadline.

For disability access to jail services, request aids or effective communication through the Sheriff/jail before the visit. This is separate from a CATS transit ADA complaint and from PREA reporting.

Sources: Cherokee Sheriff: Office of Professional Standards complaint process · Cherokee Sheriff: jail, headquarters and visitation-center contacts

Report sexual abuse without waiting for an internal grievance

Third parties may report sexual abuse or harassment directly to PREA Coordinator Deputy Mohammad Vafaeiah at 678-493-4169 or mhvafaeian@cherokeecountyga.gov. PREA Compliance Manager Ashley Ray is listed at 678-493-4154. Confined people may report through the housing-unit kiosk, the coordinator or LiveSAFE Resources at 770-427-3390. The Sheriff says every allegation is referred for investigation.

Give the person’s name/ID, location if known, what happened, when, immediate medical/safety need and a safe callback method. Do not investigate or confront anyone yourself. An urgent medical or safety danger should also be reported to jail staff immediately.

Audit-date conflict preserved

The PREA page says the last audit was in 2023 and the next was scheduled for June 2026. The accreditation page says the most recent PREA reaccreditation audit was June 26–28, 2024 and also lists June 2026 as next. As of this review, neither page confirms the result of the now-past June 2026 event. The coordinator is the responsible source for current audit status.

Sources: Cherokee Sheriff: PREA contacts, third-party reports and reports · Cherokee Sheriff: detention-center accreditation and audit dates

Back to guide contents ↑
Original directory record & nearby facilities Open preserved information

This section preserves the earlier Jail411 directory information, including historical figures and contacts. Use the dated, sourced family guide above for the instructions covered there. Other local facilities have their own rules.

Sheriff's office (4)

The sheriff is usually the police department for unincorporated areas and the operator of the county jail. An arresting station is usually not the holding facility.

Cherokee County Sheriffs Department

Sheriff's office
Covers
County sheriff’s office. The jail is usually a Sheriff facility, not the arresting station.
Custody
Arrests here usually book into the county jail. Jail page

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Cherokee County Sheriffs Department / Cherokee County Jail

Sheriff's office · Canton
Address
498 Chattin Drive
Canton, GA 30115
Directions
Phone
(770) 345-3300
Non-emergency. Emergency: 911.
Covers
County sheriff’s office. The jail is usually a Sheriff facility, not the arresting station.
Custody
Arrests here usually book into the county jail. Jail page

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Cherokee County Sheriffs Office - Traffic Enforcement Unit

Sheriff's office · Ball Ground
Address
1190 Evenflo Drive
Ball Ground, GA 30107
Directions
Phone
(770) 720-7079
Non-emergency. Emergency: 911.
Covers
County sheriff’s office. The jail is usually a Sheriff facility, not the arresting station.
Custody
Arrests here usually book into the county jail. Jail page

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Cherokee Sheriffs Office - Field Operations

Sheriff's office · Woodstock
Address
7545 Main Street
Woodstock, GA 30188
Directions
Phone
(770) 928-0239
Non-emergency. Emergency: 911.
Covers
County sheriff’s office. The jail is usually a Sheriff facility, not the arresting station.
Custody
Arrests here usually book into the county jail. Jail page

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Sheriff stations and substations

Walk-in Sheriff offices for a community in this county. After-hours and in-progress calls go through 911.

Cherokee County Sheriffs Department - Freehome Precinct

Sheriff station · Canton
Address
2253 Freehome Highway
Canton, GA 30115
Directions
Covers
Sheriff station or substation for a community in this county.

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Municipal police departments (4)

These departments police that city. A local arrest still usually books into the county jail.

Ball Ground Police Department

City police · Ball Ground
Address
215 Valley Street
Ball Ground, GA 30107
Directions
Covers
City police listed for Ball Ground.

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Canton Police Department

City police · Canton
Address
221 East Marietta Street
Canton, GA 30114
Directions
Covers
City police listed for Canton.

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Holly Springs Police Department

City police · Canton
Address
3235 Holly Springs Parkway
Canton, GA 30115
Directions
Covers
City police listed for Canton.

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Woodstock Police Department

City police · Woodstock
Address
103 Arnold Mill Road
Woodstock, GA 30188
Directions
Covers
City police listed for Woodstock.

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Other law-enforcement locations (2)

Special jurisdictions, constables, marshals, and other listed public-safety agencies in this county.

Cherokee County Board Of Education Police

Law enforcement · Canton
Address
221 W Main St, Po Box 769
Canton, GA 30114
Directions

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Cherokee County Marshals Offices

Law enforcement · Canton
Address
2782 Marietta Highway, Suite 100
Canton, GA 30114
Directions

From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.

Clear information.
Clear boundaries.

Jail411 lists the public agencies that make arrests so families can find the right door. We are not a government agency, a police department or a live custody-records service.

Is the sheriff's office the same as the jail?

Often the sheriff runs the county jail, but the jail is a separate facility with its own address, phone and rules. Open the jail page for booking, visiting, mail and money details.

How do I find out which department made the arrest?

Ask the person, check any paperwork or citation, or call the sheriff's non-emergency line. City arrests belong to that city's police; unincorporated areas and county roads usually belong to the sheriff; freeways usually belong to the state patrol.

Can these agencies tell me if someone is in custody?

The jail can. The arresting agency may confirm an arrest but does not hold the person. Call the jail's booking or information line first.

What if a listing needs correcting?

Send us the page and the detail that needs attention. Include the agency's official page when you have it. Do not send private booking documents or other sensitive personal information.

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Jail411 source information preserved on 2026-09-25.Official sources appear alongside the relevant information.