Douglas County custody and law-enforcement contacts

Use the Sheriff's Inmate Inquiry for current custody and bond information. Match the name and other identifying details before making a payment. Save the booking number and the separate Global ID: the mail channel below requires the correct one.

1. Try name variants and fewer search fields if a search gives no match.
2. For a recent arrest, ask the arresting agency whether transfer and booking have occurred.
3. Call Booking at 303-660-7550 if the record is unavailable, ambiguous or missing.

The live search returned an access error to our research tool on September 28, 2026; that is a tool-access limitation, not evidence that the service or a person's record is unavailable to you. No result does not prove release. Confirm the current custodian before funding any account.

Sources: Official live Inmate Inquiry · Sheriff bond process · Sheriff booking and intake explanation

The Douglas County Sheriff's Office Jail, also called the Detention Division, is the adult county jail in the Robert A. Christensen Justice Center, 4000 Justice Way, Castle Rock, CO 80109. Detentions: 303-660-7559. The court shares the Justice Center address but uses Suite 2009; legal mail and money orders use the jail's Suite 2630.

The Highlands Ranch substation at 9250 Zotos Drive is a different public office. Do not use its office hours as jail visiting hours. This guide applies only to the adult Castle Rock jail, not Douglas County facilities in other states, youth placement, Colorado DOC, federal custody or a court office.

Sources: Sheriff adult Detention Division · Colorado Judicial courthouse contact · Sheriff communication, visiting and mail rules

Inmates have a free digital kite system for requests about care, housing, property, booking and food. Paper kites are available for the court clerk, probation, public defender and pretrial services. A request is not necessarily a formal grievance. The public policy index did not establish the current inmate grievance filing/appeal deadlines; ask housing staff for the applicable grievance form and retain submissions and replies. The index's employee grievance policy must not be substituted for inmate procedure.

Families can report staff conduct to Internal Affairs at 303-663-7209, dcsoiau@dcsheriff.net, the official complaint form, or ATTN: Internal Affairs, 4000 Justice Way, Castle Rock, CO 80109. Describe dates, people, witnesses and desired correction. Anonymous complaints are accepted, though they prevent a personal outcome notice. The county aims for 30 days but says complex investigations may take longer.

Sources: Sheriff communication, visiting and mail rules · Sheriff Internal Affairs complaint process · Sheriff published policy index

The Sheriff's PREA page identifies Commander Kirk Ring and SODetentionsSupervisors@dcsheriff.net for reports by a victim or someone who knows about sexual abuse/harassment. It also lists 303-660-7500 to ask to make a police report. Give the affected person's name, location if known, dates, immediate safety concern and a safe callback method. Do not wait for a routine grievance when someone is in immediate danger; request immediate staff intervention.

A separate confidential outside advocate or anonymous external PREA hotline was not identified in the reviewed public page. The Internal Affairs route above accepts anonymous complaints but is still a Sheriff channel, not independent advocacy. Ask Detentions at 303-660-7559 for the current outside advocacy contact if needed.

Sources: Sheriff health, welfare and PREA · Sheriff Internal Affairs complaint process