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The arresting agency and the housing jail are different. Use Denver Sheriff’s custody search and CD number to identify DDC or Denver County Jail before planning support. The original agency inventory is retained separately.
Booking, bond and release questions go to the jail, not the arresting agency. Confirm where the person is before you act.
JAIL411 / FAMILY FIELD GUIDE
Sources reviewed
Denver Sheriff adult custody: Downtown/Van Cise-Simonet and Denver County Jail; hospital custody distinguished.
Confirm name, CD, facility and every case or hold.
DDC is video only; COJL has video and eligible in-person visits.
Separate Tampa personal mail, Denver special mail, DSD funds and Securus accounts.
Check appointment, ID, transit and return; confirm any release with DSD.
Separate DDC, Smith Road and hospital custody.
The Denver Sheriff Department (DSD) operates Downtown Detention Center (DDC), also called Van Cise-Simonet Detention Center, and Denver County Jail (COJL). They are separate destinations within one adult jail system. DDC at 490 W. Colfax Ave., Denver, CO 80204 handles intake; COJL is at 10500 E. Smith Rd., Denver, CO 80239. Use the current custody record, not the generic phrase “Denver jail,” to choose a destination.
Denver Health’s Correctional Care Medical Facility is a guarded hospital unit serving multiple contracted jurisdictions, including DSD and state custody. A hospital transfer is not a release and does not authorize an ordinary hospital visit. Ask the custodian and medical unit about contact arrangements. Denver Reception and Diagnostic Center, Denver Women’s Correctional Facility, Gilliam youth detention, neighboring county jails, federal detention and ICE custody have their own rules. These instructions do not apply to them.
Sources: DSD · public contacts · DSD · current family and friends guide · Denver Health · correctional care
Start with Denver’s official custody search; for help call 720-913-3600. Match the booked name and identity carefully, then record the Criminal Descriptor (CD) number, current facility, booking number, every case, court, bond and hold. The CD number connects mail, deposits and many requests to the correct person; a case number is not a substitute.
Colorado VINE at 888-263-8463 provides custody information and optional phone, email or text notifications. Register with the correct record and keep contact details current; notifications do not replace confirming a pickup with DSD.
Sources: DSD · official custody search · DSD · current family and friends guide · DSD · public contacts · Denver County Court · online bond process
| Need | Contact | What to provide |
|---|---|---|
| Custody or urgent family message | 720-913-3600 | Name, birth date, CD number; ask for a supervisor for a death or serious family emergency. |
| DDC / Van Cise-Simonet | 720-337-0400 | 490 W. Colfax Ave., Denver, CO 80204. |
| Denver County Jail | 720-913-3642 | 10500 E. Smith Rd., Denver, CO 80239. |
| Visits | 720-913-3791 | Tuesday–Friday, 9 am–2 pm; voicemail outside these hours. Give jail, CD number, proposed date and visit type. |
| Video account/technical support | 877-578-3658 | Securus account email and session ID; never your password. |
| Phone account | 800-844-6591 | Securus receiving number and transaction details. |
| DSD trust account | 720-337-0198 DDC; 720-913-3647 COJL | CD number, date, amount and receipt. |
| Deposit vendor | 866-345-1884 | Access Corrections kiosk/online transaction. |
| Court bond | 720-337-0062 | Each case number, court, defendant and bond receipt. |
| Programs/reentry | DSDPrograms@denvergov.org | Request the assigned case manager and a release plan. |
General DSD inquiries: dsdinfo@denvergov.org. Ordinary email is not a staffed emergency channel; use the custody line for immediate danger or a time-sensitive medical concern.
Sources: DSD · public contacts · DSD · current visiting instructions · DSD · current family and friends guide · DSD · funds order, May 2024 · Denver County Court · current contacts
This section preserves the earlier Jail411 directory information, including historical figures and contacts. Use the dated, sourced family guide above for the instructions covered there. Other local facilities have their own rules.
The sheriff is usually the police department for unincorporated areas and the operator of the county jail. An arresting station is usually not the holding facility.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
These departments police that city. A local arrest still usually books into the county jail.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
Campus police cover that campus only. Off-campus streets belong to the city police or the Sheriff.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
Freeway collisions, traffic stops, and commercial inspection. City streets belong to that city’s police or the Sheriff.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
Special jurisdictions, constables, marshals, and other listed public-safety agencies in this county.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
From the law-enforcement directory inventory. Not yet checked against the agency's own page; confirm the number before relying on it.
Jail411 lists the public agencies that make arrests so families can find the right door. We are not a government agency, a police department or a live custody-records service.
Often the sheriff runs the county jail, but the jail is a separate facility with its own address, phone and rules. Open the jail page for booking, visiting, mail and money details.
Ask the person, check any paperwork or citation, or call the sheriff's non-emergency line. City arrests belong to that city's police; unincorporated areas and county roads usually belong to the sheriff; freeways usually belong to the state patrol.
The jail can. The arresting agency may confirm an arrest but does not hold the person. Call the jail's booking or information line first.
Send us the page and the detail that needs attention. Include the agency's official page when you have it. Do not send private booking documents or other sensitive personal information.
Practical guides for calls, visits, mail, money and release.