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California Health Care Facility (CHCF), Stockton

California Health Care Facility (CHCF), Stockton: contact, visiting, phone, mail and travel details. Confirm custody and current rules.

All states and facilities Facility information, not live custody records.

Facility record · California

Stockton · San Joaquin County

STATE
Page typeState custody
  • SecurityLevel II
  • Population2,431
  • Occupancy82%
Call (209) 467-2500Official page ↗Find someone in CDCR custody ↗

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California Health Care Facility (CHCF), Stockton is a state prison in Stockton, San Joaquin County, California. By capacity it is the 7th-largest of the 30 state prison records listed for California with a published capacity. It is one of 5 correctional facilities in San Joaquin County, and California operates 30 state prisons in total.

Contact & details

Main switchboard(209) 467-2500
Street address
7707 Austin Road
Stockton, CA 95215
Open in maps
Institution / staff mailP.O. Box 213040, Stockton, CA 95213
Directory statusOpen · Feb 2026 source
Occupancy against rated capacity82%
Rated capacity 2,953Reported population 2,431

CDCR Infrastructure Master Plan, Appendix 1 (May 2026), period ending 30 April 2026

Finding someone first

Nothing below works without two things: confirmation that the person is at California Health Care Facility (CHCF), Stockton, and their CDCR number. Book a visit without them and you will be turned away; post a letter without the number and the mailroom cannot route it.

CDCR's public search covers people in CDCR custody. A disclaimer must be accepted before searching, and CDCR states the tool is informational rather than an official record. County jail populations are held separately.

CIRIS — California Incarcerated Records and Information Search ↗

Visiting California Health Care Facility (CHCF), Stockton

This is what the institution publishes, in the order you will meet it: when visits run, how to get approved, how to book, when to arrive, and what you may carry in.

When visits run

Visiting open · 13 August 2026
Friday12:00 p.m.–7:00 p.m. Walk-ins: 1:00–7:00 p.m.; no visitor processing after 6:00 p.m
Saturday7:30 a.m.–2:30 p.m. Walk-ins: 8:30 a.m.–2:30 p.m.; no visitor processing after 1:30 p.m
Sunday7:30 a.m.–2:30 p.m. Walk-ins: 8:30 a.m.–2:30 p.m.; no visitor processing after 1:30 p.m
  1. Get approved

    You must be approved before booking. The incarcerated person first sends you a signed CDCR Form 106 Visiting Questionnaire. Complete that copy, then mail it directly to CHCF’s Visiting office.

    Send it to: Mail the completed questionnaire to CHCF, Attention: Visiting, P.O. Box 213040, Stockton, CA 95213. CHCF publishes this exact Form 106 return address.

    What not to do: Do not mail the completed questionnaire back to the incarcerated person. Send it directly to CHCF’s Visiting office at the address above.

    Most prisons use a DIFFERENT address for mail to staff than for mail to an incarcerated person. Use the staff address. A questionnaire sent to the inmate mail address does not reach Visiting.

    Read CDCR’s Form 106 approval steps ↗

  2. Book through the scheduling application

    Use VSA for ordinary in-person appointments. The CHCF facility page says the request period opens eight days before the visit and closes five days before it.

    Open the Visitation Scheduling Application ↗

    Walking in: Approved visitors may attempt the published later walk-in windows, but space and the person’s clinical/housing status control access. Call before relying on a walk-in.

    Non-contact and restricted-housing visits

    Non-contact visiting is not a choice — it is what applies while someone is in reception (newly admitted to CDCR, or just transferred between prisons) or is segregated.

  3. Arrive, and report to visitor processing

    No processing after 6 p.m. Friday or 1:30 p.m. weekends. Inclement-weather umbrellas must be compact, collapsible, clear, and tipless and remain in the foyer.

    Parking: Use marked visitor parking and follow institutional signs to New Visiting. CDCR does not publish a CHCF lot map or permission to use employee/clinical entrances, so leave extra time and ask the main gate if signage is unclear.

    Where to report: Report to CHCF New Visiting/Visitor Processing and follow on-site signs for the person’s assigned unit. Specialized PIP B Yard, MHCB and MAX visits require a staff-confirmed time after the request.

  4. Bring the right things, and only those

    Allowed in

    • Only CDCR-authorized visitor property may enter (including ID, limited cash/change, a small clear bag, limited keys, and specified child/medical items). Leave other property secured outside and verify local exceptions.

    Identification: Adults need current, unexpired photo ID. Accepted forms include a state driver license/DMV ID, military photo ID, ICE ID, U.S. or foreign passport with photo, or Mexican Consulate photo ID.

    How many may visit: Five visitors maximum; non-contact/contact-booth visits are limited to three.

    Bringing a child: Friends Outside childcare is offered for authorized visitors’ children ages 7–18 under posted parent/guardian sign-in and same-person pickup rules; statewide entry documentation still applies.

    Video visits and cost: CDCR states tablet users receive 15 minutes of free video calls every two weeks and audio calls are free. Weekend video visiting ended at adult institutions, while camps retain hybrid visiting.

Phone calls, money and mail

Phone calls

You cannot call in. CDCR states that it is up to the incarcerated person to initiate the call, and that calls are limited to 15 minutes. That single fact explains most of what families find confusing: the switchboard will not connect you, there is no voicemail, and a call arriving from an unfamiliar number is normal. What you can do from the outside is make sure the call can reach you — that your number is not blocked by your carrier, that it is not a VoIP or virtual number the system will refuse, and that whatever account arrangement the facility uses is set up and funded before he tries. For anything urgent, a message goes through the institution rather than the phone system.

Putting money on the books

Before anything else you need the person's CDCR number, from California Incarcerated Records and Information Search (CIRIS), and their current location from CDCR's facility locator. CDCR then lists three routes. Electronic funds transfer through one of its vendors: GTL/ConnectNetwork, JPay, or Access Corrections. A lock box deposit, which CDCR states carries no fee when sent by money order, personal check or cashier's check: complete the Money Order Deposit Form with the sender's name and address, make the payment payable to JPay, and mail it to JPay, 2202 South Figueroa St, Box #3001, Los Angeles, CA 90007. CDCR caps this at $999.99 per money order, holds personal checks for ten business days, and warns that any letter or note enclosed with a payment will be discarded. Or send a check or money order to the institution itself. Vendor fees vary by amount and method, so check the vendor's own figure before you send.

Writing to someone here

Anyone may write to a person in a California state prison. Incoming letters are opened and inspected for contraband, then forwarded. CDCR asks that the envelope carry the person's full committed name and CDC number, the institution name, the P.O. box and housing assignment where known (CDCR states housing is preferable), and the city, CA and ZIP. The housing assignment is the part most people do not have: get it, and the CDCR number, from California Incarcerated Records and Information Search (CIRIS), from the institution's Public Information Officer, or from CDCR's Identification Unit. Note that the address mail goes to is not always the institution's street address, so confirm it before posting anything you cannot replace.

Postal address

Full committed name · CDCR number · housing
California Health Care Facility (CHCF), Stockton
Incarcerated People (include Incarcerated person's Name and CDCR number) for all facilities: P.O. Box 213040, Stockton, CA 95213

Getting there, and staying

Stockton has multiple branded lodging options. Confirm the drive to CHCF, exact room, accessibility features, parking, deposit and cancellation deadline directly. San Joaquin RTD serves Stockton, but no current official route page confirms a stop at CHCF’s 7707 Austin Road visitor entrance. Use RTD’s trip planner or call customer service with the full address, then confirm the last leg and return ride before travel.

Confirm the last mile: San Joaquin RTD: (209) 943-1111 or (800) 469-8674, Monday–Friday 8:00 a.m.–5:00 p.m. CHCF main line: (209) 467-2500.

Where to stay

Hilton Stockton2323 Grand Canal Boulevard, Stockton, CA 95207Free parking and Wi-Fi, on-site restaurant, accessible options and outdoor pool; breakfast normally costs extra(209) 957-9090
Courtyard by Marriott Stockton3252 West March Lane, Stockton, CA 95219Complimentary parking, on-site breakfast/dinner and accessible-room options; breakfast is not listed as free(209) 472-9700
Residence Inn by Marriott Stockton3240 West March Lane, Stockton, CA 95219Free hot breakfast and Wi-Fi, in-room kitchens and accessible options; confirm parking and exact room(209) 472-9800

These are planning options, not endorsements. CHCF is in south Stockton, so compare the actual route and early-weekend timing before reserving.

Early openers are what matter. A south Stockton Denny’s near Highway 99 publishes 24-hour service. Hotel breakfast can also simplify the early weekend schedule; confirm same-day hours.

Somewhere to eat

PlaceWhat and whenPhone
Denny’s5033 S Highway 99 E Frontage Road, Stockton, CA 95215Official page lists 24-hour breakfast, lunch, dinner and takeout(209) 937-0485
Residence Inn Stockton breakfast3240 West March Lane, Stockton, CA 95219Free hot breakfast for registered guests; published weekend service 7:00–10:00 a.m.(209) 472-9800
Hilton Stockton Orchard Grill2323 Grand Canal Boulevard, Stockton, CA 95207On-site breakfast buffet plus lunch/dinner options; breakfast normally costs extra(209) 957-9090

Local planning notes

Road check: Check Caltrans QuickMap and the live CHCF status page immediately before travel. Appointment holders receive VSA cancellation notices when road/weather conditions affect access.

Inside the institution

A 54-building, 1.4-million-square-foot complex with inpatient/outpatient medical and mental-health treatment, designed for 2,951 patients.

Restricted housing

Posted procedures separately address MAX residents and non-contact/contact-booth visits; outbreak/isolation or quarantine status can temporarily bar visits.

Health care, programs and release preparation

These services differ by institution. The details below describe what this prison reports, not a systemwide promise that every person qualifies for every program.

Health care

Intermediate-level medical care, outpatient/inpatient mental-health services, and a licensed Psychiatric Inpatient Program for intensive stabilization.

Education, training and work

Vocational and academic training plus statewide adult/continuing/post-secondary, student-support, CTE, library, and treatment programming where assigned.

Preparing for release

Vocational/academic training, substance-use treatment, and statewide Transitions/California ID after-prison preparation.

Reported figures

These are the institution’s own returns to the state, and every group is dated. They have to be: the figures come from separate documents on separate cadences, and reading the whole set as one snapshot would be wrong.

Capacity and population

as at 30 April 2026
Designed for2,953
Actually held2,431
Cell beds1,845
Dormitory beds1,108

How the population is housed

as at 30 June 2024
Total reported2,173
Level I (lowest security)0
Level II1,065
Level III0
Level IV (highest security)0
Beds not tied to a level1,108
In restricted housing0

Staffing

as at 30 June 2024
Positions authorised2,068
Positions vacant532
Overtime hours worked33,555.79
Sick leave hours taken10,382.50

Education and training

as at 30 June 2024
Academic places656
Academic enrolment319
Vocational places54
Vocational enrolment46
GED certificates awarded0
High-school diplomas awarded0

CDCR Infrastructure Master Plan, Appendix 1 (May 2026) (Public record) · California Department of Corrections and Rehabilitation, SB601 Reporting (CC BY 4.0)

Guides that go wider than this institution

These cover the same ground across every facility in the directory, which is what you want if the person may be moved, or if you are helping someone in a different state.

Other facilities in San Joaquin County

California Health Care Facility (CHCF), StocktonStockton · CDCRVisiting openCall

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The person's current facility, the visiting schedule, approval requirements, accepted identification and arrival instructions. Check the facility page and its official sources before you travel.

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Send us the page and the detail that needs attention. Include the official source when you have one. Do not send private booking documents or other sensitive personal information.

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Jail411 source information preserved on 2026-09-25.Official sources appear alongside the relevant information.