Lois M. DeBerry Special Needs Facility

Current DSNF appointment desk

Call for the person's current unit, appointment and arrival instructions. The listed hours are for arranging a visit, not the visiting session itself. People in transit must be at DSNF for at least 14 days before becoming eligible for visitation.

Telephone

(615) 350-3843

Booking hours

Monday & Thursday 8 a.m.-3 p.m.; Tuesday & Wednesday 8 a.m.-7 p.m.

Transit restriction

In-transit offenders must be at DSNF at least 14 days before they qualify for visitation

Sources: TDOC visiting

Approval, ID, and statewide entry rules

Every visitor, including minors, needs an approved application before admission; TDOC says processing should take about 30 days. The adult guide allows immediate family and up to eight additional visitors. Current entry rules allow only photo ID and keys/key fob in the visitation area, require body-scanner/security screening, and prohibit phones, wallets, and electronics; baby items go in a clear bag. Minors require the separate parent/guardian documentation process.

Sources: TDOC visiting, TDOC adult visitors, TDOC minor visitors

Get the current unit timetable

The available handbook is dated 2018. Confirm today's unit schedule, appointment length and check-in deadline with the visitation desk before booking travel.

Sources: TDOC visiting

Medical and hospital visitation

DeBerry provides clinical and mental-health care, including assisted living, rehabilitation and hospital services. Ask staff which visiting arrangements apply to the person's current placement; a standard visiting-room appointment may not cover medical or hospital circumstances.

Sources: TDOC DSNF, TDOC visiting

Accessibility and arrival

The reviewed current public sources do not establish DSNF visitor parking, accessible entrance, transit directions, late-arrival handling, or a facility-specific ADA accommodation procedure. Because DSNF serves medical and mobility-limited patients, request accommodations from the visitation desk before the appointment.

Sources: TDOC visiting

Phone and video

TDOC does not allow incoming calls directly to incarcerated people. ConnectNetwork/GTL provides AdvancePay and PIN Debit accounts. For a family emergency, call the facility and ask for the chaplain.

Confirm unit eligibility before paying for video service, particularly during medical or transit placement. The reviewed sources did not establish current unit-specific video availability.

Sources: TDOC phones, JPay TDOC

Address ordinary personal mail for scanning

TDOC moved personal mail to centralized scanning on November 3, 2025. Include your return name and address and clearly label the identification number TDOC ID#. Photos are scanned too; inappropriate images are not delivered. Reading scanned mail does not cost the recipient anything.

Sources: TDOC mail, TDOC scanning FAQ

Choose plain cards and permitted photographs

• Do not enclose Polaroid-type photos, cash, checks or money orders.
• Avoid homemade items and layered, decorated or musical cards.
• Do not send original irreplaceable photos: physical personal mail is retained for up to 90 days, then destroyed.

Sources: TDOC Policy 507.02, TDOC scanning FAQ

Legal correspondence and books

Privileged correspondence—including attorney and court mail—continues to the institution, not the personal-mail scanning center. Confirm the institution's correct legal-mail addressing with the sender.

Order books and other printed material directly from a publisher or recognized commercial distributor. Check the actual seller: a third-party marketplace seller may not qualify. Material remains subject to the prison's content restrictions.

Sources: TDOC mail, TDOC Policy 507.02

Approved property and commissary packages

Packages must come from an approved contract vendor, not a box packed at home. Eligibility and quantity depend on custody level and disciplinary restrictions. Confirm eligibility before paying.

The Tennessee Union Supply website now directs TDOC adult and CoreCivic package orders to CorrectPay. Select the correct facility and recipient there; a package order is separate from a JPay trust-account deposit.

Sources: TDOC Policy 507.02, Current package routing

Online, telephone and MoneyGram

JPay's Tennessee deposit form lists online service, the 24-hour telephone line (800) 574-5729 and MoneyGram receive code 6188. Review the recipient, service and final fee before authorizing payment.

Sources: JPay Tennessee form

Mail a money order to JPay—not the prison

Make the money order payable to JPay and include the completed Tennessee deposit slip. The form requires sender details, a valid email and mailing address, and the recipient's name, ID and institution. Do not include personal letters or notes.

The form lists a $999.99 maximum and no JPay money-order fee. It allows up to ten business days for processing after receipt, in addition to postal travel time. A JPay account is not required for this method.

Sources: JPay Tennessee form

Keep the payment routes separate

Do not put deposit funds in an ordinary letter to the Phoenix scanning address. Use the current provider's instructions for the service you actually need, and retain the receipt. Jail411 does not accept payments or collect account credentials.

Sources: TDOC Policy 507.02, JPay Tennessee form

Holiday Inn Express Nashville W I-40/Whitebridge Rd

Breakfast begins at 6 a.m.; compare that with the prison's confirmed check-in time and allow for travel and security.

Amenities

Complimentary parking, Wi-Fi, guest laundry, fitness center, seasonal outdoor pool

Breakfast

Official property FAQ lists 6-10 a.m.

Approximate drive from campus

4 miles via Cockrill Bend Way

Sources: IHG property, Mapped driving route

Comfort Inn Nashville West

Confirm breakfast hours, accessible-room features, pet charges and cancellation terms before reserving.

Amenities

Free hot breakfast, parking, Wi-Fi, fitness center, seasonal outdoor pool; pet-friendly policy

Approximate drive from campus

3.8 miles via Cockrill Bend Way

Sources: Choice property, Mapped driving route

Waffle House #511

The directory showed this location open 24 hours on the review date. Call to confirm service on the day of your trip.

Hours

Official Nashville directory showed Today: Open 24 hours on retrieval date; verify actual visit date

Phone

(615) 352-4410

Approximate drive from campus

3.8 miles via Cockrill Bend Way

Sources: Waffle House Nashville, Mapped driving route

Chick-fil-A Charlotte Pike

This is an early-breakfast option on the published weekdays, not a Sunday breakfast stop.

Hours

Tuesday–Saturday opens at 6 a.m.; closed Sunday. Confirm Monday hours separately.

Services

Breakfast, drive-thru, carry-out, delivery, Wi-Fi

Approximate drive from campus

5.3 miles via Cockrill Bend Way and Charlotte Pike

Sources: Chick-fil-A Charlotte Pike, Mapped driving route

Contact route

Call DSNF at (615) 350-2700 for general concerns and the visitation desk at (615) 350-3843 for visits. The reviewed public sources do not publish a separate family medical escalation, hospital-ward visiting, property, or release counter.

Sources: TDOC DSNF

Health, hospital, property and release

DeBerry serves people needing medical or mental-health treatment and may receive county inmates for court-ordered care. For a family health concern, call the institution and ask which medical or supervisory team can assist. Do not send private records to Jail411.

The reviewed public sources do not identify a separate family property-pickup or release counter. Confirm arrangements with staff before making that trip.

Sources: TDOC DSNF, TDOC health