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North County Detention Facility information for families.

NCDF at 2254 Ordinance Road, Santa Rosa: Sheriff inmate search, visiting, Pigeonly mail code 2001, inmatecanteen money, GettingOut video, jail line (707) 565-1400.

All states and facilities Facility information, not live custody records.

Santa Rosa airport / North County Detention Facility

Search the Sheriff Incarcerated Person Search or call (707) 565-1400 and confirm this is NCDF, not Main Adult Detention Facility. Then use this guide for 2254 Ordinance Road visiting, Pigeonly mail (code 2001), inmatecanteen money, and GettingOut video. MADF at 2777 Ventura is a different door.

Sonoma County · California

Custody lookup

North County Detention Facility inmate search.

Confirm the person is in this jail before you drive, mail a letter, or send money.

Public roster

Sonoma County Sheriff Incarcerated Person Search

Official Incarcerated Person Search (checked 2026-09-12): last name or booking number at inmatesearch.sonomasheriff.org/JailInmateSearch/Home/ after the disclaimer. Jail411 does not host inmate names. This building is North County Detention Facility, 2254 Ordinance Road, next to Charles M. Schulz–Sonoma County Airport, 7 miles northwest of downtown Santa Rosa (Directions page). If the roster shows Main Adult Detention Facility, go to 2777 Ventura Avenue instead. Facilities page: the site was the WWII Santa Rosa Army Airfield; honor farm from 1967; 15.3 acres with an agriculture program; historical rated capacity 559 until April 1997 when 172 people moved to the MADF expansion. Current rated capacity is not reprinted as a single live number on the 2026-09-12 Facilities page.

Open inmate search ↗
Release alerts

VINELink California

Sheriff Detention pages point to the Incarcerated Person Search. VINELink is the statewide custody-change register. Jail411 does not host inmate names. Phone 1-877-411-5588.

Register with VINE ↗

Before you leave home

Three things to confirm before the trip.

Personal visits require an appointment on the live Detention Visitation page. Call (707) 565-1400 Tuesday–Friday 3:00 p.m.–9:00 p.m. (no same-day sign-ups). Confirm the person is at NCDF — MADF is a different building on Ventura Avenue.

  1. 01Confirm NCDF

    Search inmatesearch.sonomasheriff.org or call (707) 565-1400.

    If the person is at Main Adult Detention Facility, use 2777 Ventura Avenue — not this airport-area door.

  2. 02Book the slot

    Call Tuesday–Friday 3:00–9:00 p.m.

    Live Detention Visitation Information (checked 2026-09-12) requires appointments for personal visitation, Saturday/Sunday/Monday, 30 minutes, max two visitors, check in 20 minutes prior. The page prints a 2025 MADF slot table and does not reprint a 2025 NCDF table. Locations still links an NCDF visitor flyer last revised 12/13 — ask the lobby which window is yours when you book.

  3. 03Arrive at 2254 Ordinance Road

    Airport Blvd, then Ordinance Road — not Ventura Avenue.

    Official Directions (checked 2026-09-12): from US 101 take Airport Blvd; just before the airport turn onto Ordinance Road. Visitor parking lot is in front of the facility on the left; no permits required. Bring accepted photo ID. Leave phones and bags in the car or a locker.

01 / Visiting

North County Detention Facility visiting hours.

Two official documents disagree in vintage. Live Detention Visitation Information (checked 2026-09-12) requires phone appointments ((707) 565-1400, Tuesday–Friday 3:00–9:00 p.m.), personal days Saturday/Sunday/Monday, 30 minutes, one visit per visitation day, max two people, check in 20 minutes prior. That HTML prints MADF hours starting February 22, 2025 and does not print a 2025 NCDF slot table. Sheriff Locations still links “Visitor Information and Guidelines (NCDF)” — DD 514 (Rev. 12/13) — with unit-based one-hour visits. Treat the 12/13 flyer as the last printed NCDF unit table and confirm the time when you book. Convicted felons need written Facility Manager approval. Recently released Detention Division inmates wait 30 days unless visiting a spouse. 24-hour cancel notice. Do not use the MADF February 2025 Ventura Avenue table for this building unless the lobby tells you to. Call (707) 565-1400. If the search shows MADF, go to 2777 Ventura.

Call the jail (707) 565-1400
Where to go

Visiting location

North County Detention Facility, 2254 Ordinance Road, Santa Rosa, CA 95403, next to Charles M. Schulz–Sonoma County Airport. US 101 Airport Blvd exit.

Not published beyond locker and metal-detector language on the 12/13 flyer. Call (707) 565-1400.

Published visit rules

Frequency and group size

  • Live 2025 page: one visit per visitation day (Saturday, Sunday, Monday), 30 minutes. 12/13 NCDF flyer: one 1-hour visit per week by unit — confirm which rule the lobby is using.
  • Live 2025 page: 30 minutes, check in 20 minutes prior. 12/13 flyer: 1 hour; units 101/201/301/501/502 sign up 15 minutes prior; units 202/203/401 sign up 30 minutes prior.
  • Live 2025 page: maximum two individuals. 12/13 NCDF flyer: three seats in those non-contact areas; children 40 inches or smaller on a lap. Use the rule the lobby states when you check in. ID on the 12/13 flyer: CA driver license/ID, other-state DL/ID, passport, military ID, or immigration card; employee ID with a temporary DL. Minors with an adult at all times.
  • 2254 Ordinance Road, Santa Rosa. Visitor lot in front on the left; no permits (Directions page). Not 2777 Ventura, not 2796 Ventura, not the airport terminal.

In-person visiting times by housing module

Live 2025 page: Saturday and Sunday are personal-visiting days (plus Monday), appointment required. 12/13 flyer also listed Saturday or Sunday unit windows. Find the housing module first, then the day.

Same ViaPath / GettingOut tablet system as MADF (Sheriff Tablets page, checked 2026-09-12). Remote video $0.12 per minute effective April 1, 2025. GettingOut app or gettingout.com. ConnectNetwork 1-877-650-4249. Do not call the Sheriff for app issues.

NCDF — live 2025 appointment rule (Detention Visitation HTML)

30 min

No published times for this module.

NCDF flyer DD 514 (Rev. 12/13) — Units 101, 201, 301, 501, 502 non-contact (still linked from Locations)

15 min

No published times for this module.

NCDF flyer DD 514 (Rev. 12/13) — Units 202, 203, 401 non-contact (still linked from Locations)

30 min

No published times for this module.

Open the official module schedule ↗

Do not assume

These details are not published.

Ask the jail before setting out. Jail411 will not guess at a rule that could cause a missed visit.

  • A 2025 NCDF-specific personal-visiting slot table on the live Detention Visitation HTML (only MADF times starting February 22, 2025 are printed there)
  • Whether NCDF has its own TouchPay kiosk (deposit page names the MADF lobby kiosk)
  • Current BSCC rated capacity as a single live number (Facilities page historical 559 until 1997)
  • In-person video booths at NCDF beyond ViaPath/GettingOut tablets
Ask the visiting desk

Phone calls

NCDF phones, tablets, and video ViaPath / GettingOut.

Official Tablets page (checked 2026-09-12) is Detention-wide: ViaPath tablets, GettingOut app or gettingout.com, Visit Now on-demand video, messaging. Rates effective April 1, 2025: remote video $0.12/minute; 30-second video message $1.00; 60-second $2.50; written message $0.25; photo $0.25. ConnectNetwork 1-877-650-4249. Do not call (707) 565-1400 for app passwords. Communication deposits are ViaPath, not inmatecanteen.

  1. 01Two wallets

    Commissary vs communication.

    inmatecanteen.com / 1-667-265-8182 funds commissary. ViaPath / GettingOut funds phones and tablets.

  2. 02Video

    GettingOut, including Visit Now.

    Remote video $0.12 per minute. Messages are reviewed under the same rules as physical mail.

  3. 03Help

    ConnectNetwork 1-877-650-4249.

    Not the Ordinance Road lobby.

GettingOut — create an account / video / messages ↗

Inmate mail

North County Detention Facility inmate mail address.

Use the inmate-mail address below. Include the person’s name and booking number, and add your full return address.

Use this exact inmate-mail route

Mailing address

Inmate Name - Booking NumberNorth County Detention Facility - 2001PO Box 96777Las Vegas, NV 89193

Do not send ordinary letters to 2254 Ordinance after October 1, 2025. Do not use MADF 2777 Ventura or code 2000 unless the person is actually at MADF. Do not send to 2796 Ventura (HQ) or 7425 Rancho Los Guilicos (Juvenile Hall).

Generally allowed
  • Non-privileged letters, greeting cards, postcards, and 4×6 photos (limit 10) through Pigeonly to the Las Vegas PO Box or at pigeonly.com — use facility code 2001 for this jail (Sheriff Mail Guidelines, checked 2026-09-12)
  • Return address required; envelopes no larger than 4 in. × 9½ in.; paper no larger than 8½ × 11; greeting cards no larger than 5×7; postcards 5×7; photos 4×6
  • Privileged/legal mail to North County Detention Facility, 2254 Ordinance Rd, Santa Rosa, CA 95403, with booking number (never to Pigeonly)
  • Publisher magazines, newspapers, periodicals, soft-cover books, unbound newsletters to 2254 Ordinance Rd
Do not send
  • Non-privileged mail to 2254 Ordinance Road after October 1, 2025 (returned)
  • Using MADF code 2000 for someone housed here — use 2001
  • Mail without a booking number
  • Nudity, explicit sexual material, contraband, glitter/stickers, Polaroids, cash, gift cards, unused stationery (Pigeonly flyer prohibited list)
  • Youth mail to Juvenile Hall using this adult code

Pigeonly: Inmate Name – Booking Number / North County Detention Facility – 2001 / PO Box 96777 / Las Vegas, NV 89193. Legal/publisher: Inmate Name – Booking Number / North County Detention Facility / 2254 Ordinance Rd / Santa Rosa, CA 95403. Booking number from the Incarcerated Person Search.

Postage when someone has no money: Same Detention Division Mail Policy 1009 as MADF. Indigent weekly writing materials under 15 CCR 1063.

Money and commissary

How to send money to North County Detention Facility.

The published deposit route is inmatecanteen.com / TouchPay (general); ViaPath / GettingOut (communication). Confirm the person is still housed here and keep the booking number ready before depositing.

  1. 01

    Official Depositing Money page (checked 2026-09-12): general/commissary at inmatecanteen.com, TouchPay kiosk in the MADF lobby during business hours, or 1-667-265-8182. The page names the MADF lobby kiosk — it does not name a separate NCDF kiosk. Online/phone still work for someone housed here.

  2. 02

    Communication account (phones, tablets, texts) via ViaPath / GettingOut.

  3. 03

    Deposits after booking that would exceed $1,000.00 are refused.

  4. 04

    Preferred method for money orders, certified checks, and cashier’s checks is U.S. mail. The MADF Cashier or NCDF Detention Specialist will take government checks payable to the inmate only.

  5. 05

    Commissary: housing kiosks and tablets; up to $100 per week; care packs at inmatecanteen.com (Commissary page describes the MADF commissary operation serving incarcerated persons).

  6. 06

    Withdrawals need an Inmate Property Release form.

Release and property

Bail, property, and commissary pickup

01Bail

Search first, then cash or a licensed bond — EMP applications are at this building

Confirm the person is still at NCDF on the Incarcerated Person Search or (707) 565-1400. Post cash or a licensed bail bond. Court Criminal Bail Schedule (2025 PDF on sonoma.courts.ca.gov/forms-filing/fee-bail-schedules). Criminal Division, Hall of Justice, 625 Administration Drive, (707) 521-6620. Detention Alternatives / electronic monitoring office is at this facility: 2254 Ordinance Road, (707) 578-6042, fax (707) 544-0155, detention-alternatives-unit@sonoma-county.org — sentenced EMP only (must be sentenced, no warrants/holds, no pending cases, permanent residence). Not walk-in cash bail. Sheriff Immigration page: no immigration holds; ICE in the jail only to arrest; judicial warrants only. An ICE detainer alone is not a lawful California hold (Gov. Code § 7284.6). Jail411 does not publish a bondsman directory.

02Property

NCDF Detention Specialist / Inmate Property Release form

NCDF Detention Specialist handles government-check deposits per the Depositing Money page. Inmate Property Release form for withdrawals.

03After release

Call (707) 565-1400

Call (707) 565-1400. Pickup window not printed on the live Commissary page.

After booking

Court, a lawyer, probation, and parole.

Court, counsel, and probation are separate from the jail. State parole is a different agency. This is the process a family actually has to walk—not a directory of private bondsmen or attorneys.

01 Hall of Justice

625 Administration Drive — not the airport jail

Daily criminal calendars post at 4:00 p.m. Odyssey portal: sonoma.courts.ca.gov/online-services/case-portal. Clear a warrant: Criminal Clerk’s Office before 8:30 a.m. Monday–Friday. Hall of Justice Monday–Friday 8:00 a.m.–3:30 p.m. Criminal phones 8:00 a.m.–noon. Main information (707) 521-6500. This courthouse is downtown Santa Rosa — not at the airport jail.

Do not go to 2254 Ordinance Road for court. Hearings are at 625 Administration Drive.

(707) 521-6620

02 Appointed counsel

600 Administration Drive, Room 111J

Ask the judge at the first Hall of Justice appearance for a Public Defender if you cannot afford an attorney.

600 Administration Drive, First Floor-Room 111J. Monday–Friday 8:00 a.m.–5:00 p.m. Juvenile Unit (707) 565-6304. Not visiting.

(707) 565-2791

03 County supervision

Probation is not parole

A probation hold can block release. Adult Services (707) 565-2149, 600 Administration Drive Room 104J.

Youth are not housed here. Juvenile Hall is 7425 Rancho Los Guilicos Rd. Dept. A, (707) 565-6300.

(707) 565-2731

04 State parole, not county

Santa Rosa parole — 3222 Airway Drive

CDCR Northern Region directory lists Santa Rosa at 3222 Airway Dr, Ste. A, Santa Rosa, CA 95403, (707) 576-2200. State parole is not county probation. Report to the office named in the release papers.

California parole office directory

Superior Court locations

Public Defender offices

District Attorney

Probation offices

Nearby CDCR parole offices, if the paperwork names one

Do not treat these as the assigned office unless the release instructions say so.

05 / Who to call

North County Detention Facility phone numbers.

For visiting, housing, bail, property, mail, or deposit questions, use the custody information line first.

01
NCDF / MADF jail line

Custody, visiting appointments. 2254 Ordinance Road.

02
Detention Alternatives (this building)

Electronic monitoring applications. Fax (707) 544-0155.

07
Criminal clerk

Hall of Justice, 625 Administration Drive — not the airport.

North County Detention Facility · Santa Rosa · Updated 2026-09-12

Call before you drive.
Bring the booking number.

Custody information(707) 565-1400 →

Clear information.
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Jail411 is an independent information resource for families and friends. We are not a government agency, jail operator, law firm or live custody-records service.

Can Jail411 tell me if someone is in custody right now?

No. Jail411 does not hold live custody records. Use the official locator for the county, state, federal or ICE system that has the person; start here if you do not know which.

Does posting bond mean the person comes home?

Not always. A probation or parole hold, another county's warrant or an immigration detainer can keep someone in custody after bond is posted. Ask the jail what holds are on the booking before you pay.

What should I confirm before visiting?

The person's current facility, the visiting schedule, approval requirements, accepted identification and arrival instructions. Check the facility page and its official sources before you travel.

What if I find something that needs correcting?

Send us the page and the detail that needs attention. Include the official source when you have one. Do not send private booking documents or other sensitive personal information.

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