Redwood City / Maple Street
Search the Sheriff Inmate Locator or call (650) 599-3000 and confirm this is Maple Street at 1300 Maple Street — not Maguire at 300 Bradford Street. Then use this guide for floor-based in-person visiting, Smart Jail Mail video, Seminole FL letter mail, Access Corrections money, and Keefe commissary.
San Mateo County · California
Custody lookup
Maple Street Correctional Center inmate search.
Confirm the person is in this jail before you drive, mail a letter, or send money.
San Mateo County Sheriff Inmate Locator
Official Inmate Locator (checked 2026-09-12): smc-inmatelocator.org. Enter BOTH first name and last name. Jail411 does not host inmate names. You need the booked name and SMCSO ID# for mail. Confirm Maple Street vs Maguire before you drive. CIRIS is CDCR. San Francisco Sheriff Find a Person is County Jail #3 at 1 Moreland Drive — a different system.
Open inmate search ↗California VINE / VINELink
Official Inmate Locator (checked 2026-09-12): register at vinelink.com. DA Victim Services: smc-inmatelocator.org or (650) 363-4424. The live roster is the Inmate Locator, not VINE.
Register with VINE ↗Before you leave home
Three things to confirm before the trip.
Maple Street has two visiting products: in-person non-contact (call the day before) and public video (Smart Jail Mail). In-person days depend on 1st / 2nd / 3rd floor. Confirm Maple Street on the Inmate Locator. Transitional housing is in this building — same 1300 Maple Street door.
- 01Confirm Maple Street
Search smc-inmatelocator.org or call (650) 599-3000.
If the person is at Maguire, go to 300 Bradford Street. If they are at Juvenile Hall, go to 222 Paul Scannell Drive and call (650) 312-5200. Women’s Correctional Center at 1590 Maple Street is closed.
- 02Match the floor
1st Floor Tue/Thu evenings; 2nd Floor Sat/Sun; 3rd Floor Wed/Fri evenings.
Official In-Person Personal Visiting Policy effective December 1, 2024 (PDF V2.01.22.25, checked 2026-09-12): two 45-minute in-person non-contact visits per seven-day period, no more than one in a day, in addition to two virtual video visits. Call (650) 599-3000 between 6:30 a.m. and 9:30 p.m. the day prior and select Maple Street.
- 03Arrive at 1300 Maple Street
Not 300 Bradford Street and not 1590 Maple Street.
Check in at least 15 minutes before the slot and no more than 45 minutes before. Late arrivals are cancelled and may reschedule the next available slot the same day. Up to three visitors including children. Free lockers. Call (650) 599-3000 before you drive.
01 / Visiting
Maple Street Correctional Center visiting hours.
Two official PDFs are linked on the Maple Street visiting page (checked 2026-09-12). In-person (effective December 1, 2024, PDF V2.01.22.25): two 45-minute IN-PERSON NON-CONTACT visits per seven-day period, no more than one in a day, by housing floor — 1st Floor Tuesday and Thursday 7:00–7:45 / 8:00–8:45 / 9:00–9:45 p.m.; 2nd Floor Saturday and Sunday 2:00–2:45 / 7:00–7:45 / 8:00–8:45 / 9:00–9:45 p.m.; 3rd Floor Wednesday and Friday 7:00–7:45 / 8:00–8:45 / 9:00–9:45 p.m. Schedule the day prior by calling (650) 599-3000 between 6:30 a.m. and 9:30 p.m. and selecting Maple Street. Those in-person visits are in addition to two virtual video visits. Public video (MSCC Visiting Information Rev 09.12.23): two 30-minute video visits per seven-day period; pre-register at smartjailmail.com at least 24 hours ahead (up to 48-hour first-visit processing); may schedule up to one week ahead; no public visiting on Mondays. Video hours Sunday/Tue–Fri: 8:00–8:30, 9:00–9:30, 10:00–10:30 a.m., 12:00–12:30, 1:00–1:30, 2:00–2:30, 3:00–3:30, 7:00–7:30, 8:00–8:30, 9:00–9:30 p.m. Saturday: 12:00–12:30 through 9:00–9:30 p.m. (no Saturday morning 8:00–10:30 block). In-facility video uses MSCC lobby stations; check in 15–45 minutes prior. Visits cancel for security or facility needs. If the Inmate Locator shows Maguire, do not come to 1300 Maple Street.
Call the jail (650) 599-3000Visiting location
Maple Street Correctional Center public lobby, 1300 Maple Street, Redwood City, CA 94063.
Not itemized on the Maple Street visiting PDFs. Call (650) 599-3000.
Frequency and group size
- In-person: two 45-minute non-contact visits per seven-day period. Video: two 30-minute visits per seven-day period. No more than one of each in a day under the linked PDFs.
- In-person 45 minutes. Video 30 minutes. Check in 15–45 minutes prior for in-facility visits.
- Up to three visitors including children per in-person visit. Minors under 18 with an immediate adult family member (grandparents, parent, sibling, or legal guardian). Acceptable minor ID: birth certificate, school ID, U.S. ID card, or driver’s license. Same three-visitor cap on in-facility video.
- 1300 Maple Street, Redwood City, CA 94063 — Maple Street lobby. Not 300 Bradford Street (Maguire), not 330 Bradford Street, not 1590 Maple Street (closed Women’s Correctional Center), not 222 Paul Scannell Drive.
In-person visiting times by housing module
In-person 2nd Floor is Saturday and Sunday afternoons/evenings. Video runs Sunday and Saturday (no Mondays). 1st and 3rd floor in-person is weeknights only. Find the housing module first, then the day.
Official Maple Street visiting page Video Visitation link (checked 2026-09-12): smartjailmail.com/log-in.cfm (SmartInmate). Pre-register online at least 24 hours ahead. In-facility video is at Maple Street lobby stations. Remote video is the same Smart Jail Mail login.
1st Floor — in-person non-contact
45 min- Tue · Thu 7:00–7:45 p.m. 8:00–8:45 p.m. 9:00–9:45 p.m.
2nd Floor — in-person non-contact
45 min- Sun · Sat 2:00–2:45 p.m. 7:00–7:45 p.m. 8:00–8:45 p.m. 9:00–9:45 p.m.
3rd Floor — in-person non-contact
45 min- Wed · Fri 7:00–7:45 p.m. 8:00–8:45 p.m. 9:00–9:45 p.m.
Public video — Sunday / Tuesday–Friday (Rev 09.12.23)
24 hoursNo published times for this module.
Public video — Saturday (Rev 09.12.23)
30 min- Sat 12:00–12:30 p.m. 1:00–1:30 p.m. 2:00–2:30 p.m. 3:00–3:30 p.m. 7:00–7:30 p.m. 8:00–8:30 p.m. 9:00–9:30 p.m.
Do not assume
These details are not published.
Ask the jail before setting out. Jail411 will not guess at a rule that could cause a missed visit.
- Which floor a given person is on (use the Inmate Locator and (650) 599-3000 — Jail411 does not host housing)
- Exact lobby / kiosk clock hours beyond the visiting check-in windows
- Indigent postage kit counts
- Commissary pickup hours after release
- A dedicated Transitional Facilities visitor door (Sheriff: transitional housing is inside Maple Street)
Phone calls
Maple Street phones, email, and video Smart Jail Mail / SmartInmate.
Official Maple Street visiting page (checked 2026-09-12): public video visitation is smartjailmail.com (SmartInmate). Two 30-minute video visits per seven-day period on the Rev 09.12.23 flyer, in addition to the December 2024 in-person non-contact visits. Pre-register at least 24 hours ahead. In-facility video is in the Maple Street lobby.
- 01In-person
Call (650) 599-3000 6:30 a.m.–9:30 p.m. the day before.
Select Maple Street. Match 1st / 2nd / 3rd floor days.
- 02Video
smartjailmail.com, 24 hours ahead.
No Mondays on the public video flyer. Lobby stations for in-facility video; remote video is the same login.
- 03Family support
Service League (650) 364-4664.
727 Middlefield Road, Redwood City. Family Waiting Room child care must be pre-arranged.
Inmate mail
Maple Street Correctional Center inmate mail address.
Use the inmate-mail address below. Include the person’s name and booking number, and add your full return address.
Mailing address
Smart Communication-San Mateo County JailAttention to (INMATE NAME-ID NUMBER)P.O. BOX 9126Seminole, FL 33775-9126Do not send ordinary letters to 1300 Maple Street. Do not send Maple Street mail to 300 Bradford Street, 330 Bradford Street, 1590 Maple Street, 222 Paul Scannell Drive, or 1 Moreland Drive.
- Personal letters on a plain envelope to Smart Communications P.O. Box 9126, Seminole, FL 33775-9126, with inmate name and ID number
- Your name and return address
- Paperback books, newspapers, magazines, and periodicals mailed directly from a publisher to 1300 Maple Street
- Decorated envelopes
- Polaroid pictures; nude, pornographic, erotic, or sexually suggestive photographs or materials
- Literature that promotes gang activity, violence, hatred, or racism
- Stamps, writing paper, envelopes, paperclips, metal fasteners, adhesive stickers
- Hardback books
- Youth mail using this Florida box
- Personal letters to 1300 Maple Street (letters go to Seminole, FL)
Letters: Smart Communication-San Mateo County Jail / Attention to NAME-ID NUMBER / P.O. BOX 9126 / Seminole, FL 33775-9126. Publisher books: Maple Street Correctional Center / Attention NAME-ID NUMBER / 1300 Maple Street / Redwood City, CA 94063.
Postage when someone has no money: Indigent-kit postage counts are not printed on the live Mail & Money HTML. Call (650) 599-3000.
Money and commissary
How to send money to Maple Street Correctional Center.
The published deposit route is Access Corrections (deposits); Access Catalog ProgramID 1116 (packages); Keefe Commissary; lobby kiosks; (636) 888-7004. Confirm the person is still housed here and keep the booking number ready before depositing.
- 01
Official Inmate Mail & Money (checked 2026-09-12): Money Deposit at accesscorrections.com; Package Order at accesscatalog.com ProgramID=1116 State=CA.
- 02
MSCC Visiting Information PDF: Access Corrections (636) 888-7004 or the kiosk in the facility lobby.
- 03
Official Inmate Commissary: Keefe Commissary. Both facilities have lobby kiosks. Purchasing items for inmates is limited to one per month, not to exceed $100.00.
- 04
Corrections Bureau: (650) 599-3000.
Release and property
Bail, property, and commissary pickup
Cash at the jail cashiers window, or a licensed bond — Criminal Division is 400 County Center 4th Floor
Confirm Maple Street on the Inmate Locator or (650) 599-3000. Official Inmate Bail FAQs (checked 2026-09-12): cash bond at the cashiers window in the jail lobby, or a licensed bail-bond agency. The Sheriff’s bail-bond placard is posted in the Maguire lobby and during intake — Jail411 does not republish a bondsman directory. Criminal Division: 400 County Center 4th Floor, Redwood City, and 1050 Mission Road, South San Francisco, (650) 261-5100, Monday–Friday 8:00 a.m.–4:00 p.m. 2026 Uniform Bail and Penalty Schedule and Felony/Misdemeanor Bail Schedule effective August 3, 2026 are on sanmateo.courts.ca.gov. Alternative Sentencing Bureau is at this same 1300 Maple Street campus, (650) 599-3030 — Work Program and Electronic Monitoring, not visiting. Posting a bond does not guarantee release if a hold applies. Official Immigration Detainers page: the Sheriff will not hold someone on an immigration request unless a judicial warrant or other statute/court decision requires it. An ICE detainer alone is not a lawful California hold (Gov. Code § 7284.6).
Approved Property Release — pickup at the Maguire lobby, 300 Bradford Street
Official MCF Visiting Information PDF (covers MCF and MSCC): property or clothing is not released unless the incarcerated person generated a Property Release form and it completed approval. Pickup is in the Maguire Facility lobby at 300 Bradford Street throughout the day as time permits — not at the Maple Street visitor door. Clothing is not released unless the person has been committed to a state facility.
Call (650) 599-3000 — pickup window not on the live Commissary page
Pickup window after release is not printed on the Commissary HTML. Call (650) 599-3000.
After booking
Court, a lawyer, probation, and parole.
Court, counsel, and probation are separate from the jail. State parole is a different agency. This is the process a family actually has to walk—not a directory of private bondsmen or attorneys.
400 County Center, 4th Floor criminal
Hearings: sanmateo.courts.ca.gov/online-services/hearingscourtroom-listing. Odyssey portals: sanmateo.courts.ca.gov/online-services/online-case-access/odyssey-portals. Pre-1993 criminal: web.sanmateocourt.org/midx or (650) 261-5100 option 1. Official Criminal Division (checked 2026-09-12): Monday–Friday 8:00 a.m.–4:00 p.m. at Southern Branch 4th Floor and Northern Branch. Fax (650) 261-5050.
400 County Center is not Maple Street visiting at 1300 Maple Street.
Private Defender — 333 Bradford Street, Suite 200
San Mateo County uses a Private Defender Program, not a county Public Defender’s Office. Ask the judge at the first criminal appearance if you cannot afford an attorney.
Official Private Defender Program (pdpsmcba.org, checked 2026-09-12): 333 Bradford Street, Suite 200, Redwood City, Monday–Friday 8:30 a.m.–5:00 p.m., (650) 298-4000. Juvenile Branch 222 Paul Scannell Drive, (650) 312-5396. Not visiting.
Probation is not parole
Adult Probation 400 County Center Floor 5, (650) 363-4244. Pretrial Floor 1, same phone. South San Francisco 999 Grand Avenue, (650) 877-5411. Alternative Sentencing / EMP / Work Program at this Maple Street campus is Sheriff (650) 599-3030 — not Probation visiting.
Youth housing is Juvenile Hall, 222 Paul Scannell Drive, (650) 312-5327. Parent visits (650) 312-5200. Do not use Maple Street visiting, Smart Jail Mail, or Access Corrections for a youth.
San Jose / Redwood City parole — 909 Coleman Avenue
CDCR Northern Region directory (updated 9/11/2026) lists San Jose 1, South Bay GPS, & Redwood City at 909 Coleman Avenue, San Jose, CA 95110, (408) 277-1821. State parole is not San Mateo County Probation. Report to the office named in the release papers.
Superior Court locations
Criminal clerk 4th Floor, Monday–Friday 8:00 a.m.–4:00 p.m.
Official page ↗Criminal in-person Monday–Friday 8:00 a.m.–4:00 p.m.
Official page ↗Civil. No on-site clerk’s office or drop box.
Official page ↗Delinquency, dependency, adoptions. No cell phones in YSC / Juvenile Court.
Official page ↗Public Defender offices
District Attorney
Monday–Friday 8:00 a.m.–5:00 p.m. Branch line (650) 363-4677, closed noon–1:00 p.m.
Official page ↗Monday–Friday 8:00 a.m.–5:00 p.m., closed 12:00–1:00 p.m.
Official page ↗North County office: 1050 Old Mission Road, 2nd Floor, same phone.
Official page ↗Probation offices
Official location.
Official page ↗Not visiting.
Official page ↗Monday–Friday 8:00 a.m.–5:00 p.m., closed 12:00–1:00 p.m.
Official page ↗Nearby CDCR parole offices, if the paperwork names one
Do not treat these as the assigned office unless the release instructions say so.
- San Jose 1, South Bay GPS, and Redwood City Parole 909 Coleman Avenue, San Jose, CA 95110 · (408) 277-1821 · Google Maps ↗
05 / Who to call
Maple Street Correctional Center phone numbers.
For visiting, housing, bail, property, mail, or deposit questions, use the custody information line first.
Custody and visiting. Select Maple Street on the prompt.
330 Bradford Street. Not visiting.
Deposits.
Family support / Family Waiting Room.
Same 1300 Maple Street campus, not visiting.
Hall of Justice 4th Floor.
333 Bradford Street, Suite 200.
500 County Center, 3rd Floor.
400 County Center Floor 5.
When you need to act
Search, pay, or read the county’s own pages.
Maple Street Correctional Center · Redwood City · Updated 2026-09-12